Terms and Conditions

Welcome to Nadia du Toit Clinical Psychologist. By accessing or using our website and/or services, you agree to comply with and be bound by the following Terms and Conditions in accordance with South African laws and regulations. If you do not agree with these terms, you should refrain from using our services.

1. Website Usage

1.1 Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, including any policies referenced herein.

1.2 Prohibited Activities

You agree not to use the website in any manner that:

Attempts to gain unauthorised access to any part of the website or underlying infrastructure.
Involves hacking, phishing, distributing malicious software, or any activity that may compromise the security or integrity of the website.
Harasses, threatens, or causes distress to any user, practitioner, or staff.
Violates any applicable South African laws, including but not limited to the Electronic Communications and Transactions Act (ECTA).

1.3 Intellectual Property

All website content, including but not limited to text, logos, graphics, videos, and photographs, is the intellectual property of [Practice Name] and protected under South African copyright and trademark law. You may not reproduce, distribute, or exploit any content without prior written consent.

1.4 Reliance on Information

The information provided on this website is for general informational purposes only. It does not replace or constitute professional psychological advice, diagnosis, or treatment. Always consult a registered psychologist for individual mental health concerns.

2. Practice Policies

2.1 Confidentiality

We adhere to the ethical rules of the Health Professions Council of South Africa (HPCSA) and comply with the Protection of Personal Information Act (POPIA). All personal and health information provided to us will be:

Collected with informed consent.
Stored securely using physical and digital safeguards.
Used only for the purposes of providing psychological services.
Shared only when legally required or with your explicit consent.

2.2 Data Security

We implement appropriate technical and organisational measures to safeguard personal data. In the event of a data breach that poses a risk to your rights or freedoms, we will notify you and the Information Regulator as required under POPIA.

2.3 Service Provision

Appointments can be made online, via phone, or email. The following conditions apply:

A minimum of 24 hours’ notice is required for cancellations.
Appointments missed or cancelled with less than 24 hours’ notice may be charged at 50–100% of the session fee, depending on the circumstances.
Continued service provision is subject to client cooperation and respect for professional boundaries.

3. Legal Considerations

3.1 Limitation of Liability

Nadia du Toit Clinical Psychologist will not be held liable for any direct, indirect, or consequential damages arising from the use of the website or professional services, including but not limited to data loss, emotional distress, or disruption of services, unless resulting from gross negligence or willful misconduct.

3.2 Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising in connection with these terms shall be resolved in the courts of South Africa, and more specifically, in the jurisdiction where the practice is based.

3.3 Indemnification

By using our services, you agree to indemnify and hold harmless Nadia du Toit Clinical Psychologist, its staff, and affiliates from any claims, losses, or damages arising from your use of the website or your breach of these Terms and Conditions.

4. User Responsibilities

4.1 Accurate Information

You agree to provide truthful, complete, and accurate information when registering for services, booking appointments, or communicating with our practice.

4.2 Reporting Issues

If you discover any errors, illegal content, or security vulnerabilities on our website, please report them to us at ndtpsychologist@gmail.com.

We appreciate your cooperation in maintaining a safe and ethical online environment.

Contact Information
For queries or concerns regarding these Terms and Conditions or our services, please contact:

Nadia du Toit Clinical Psychologist

Address: 11 AG Visser Street, Langenhovenpark, Bloemfontein, 9301

Email: ndtpsychologist@gmail.com
Tel: 064 524 0220
Registered with the Health Professions Council of South Africa (HPCSA)
Practice Number: PS0135500